PRIVACY POLICY
Last Updated: August 17, 2026
First Move HQ LLC (“First Move HQ,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal and business information responsibly.
This Privacy Policy explains the types of information we may collect when you visit firstmovehq.com, submit a form, request a First Move Blueprint™, communicate with us, or use our services.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Telephone number
Business name
Business location
Industry
Website or domain information
Social media profiles
Business descriptions
Information about your current digital presence
Information submitted through contact or Blueprint request forms
Files or materials you choose to provide
Communications you send to First Move HQ
We ask that you do not submit sensitive personal information such as Social Security numbers, banking credentials, passwords, or other confidential login information through our website forms.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain technical information may be collected automatically through Squarespace and other tools used to operate or analyze the website.
This information may include:
IP address
Browser type
Device information
Referring website
Pages viewed
Approximate geographic information
Date and time of visits
Interaction with website features
This information may be used to maintain website functionality, understand website usage, improve performance, and protect against misuse or security threats.
3. HOW WE USE INFORMATION
First Move HQ may use information we collect to:
Respond to questions or inquiries
Review First Move Blueprint™ requests
Determine whether a business is a good fit for our services
Research and prepare requested services or assessments
Communicate about active projects
Provide customer support
Process or administer services
Maintain internal business records
Improve our website, services, and customer experience
Protect our website and business from misuse or fraud
Comply with legal obligations
We do not request more information than we reasonably believe is necessary to provide or evaluate our services.
4. FIRST MOVE BLUEPRINT REQUESTS
When you submit a Request a Blueprint form, the information you provide may be reviewed by First Move HQ for qualification, research, communication, and service planning purposes.
Submitting a request does not automatically create a client relationship or guarantee that First Move HQ will accept a project.
Information submitted through the Blueprint request process may be stored in our business email, internal files, cloud storage systems, or other tools used to manage requests and provide services.
5. COOKIES AND WEBSITE TECHNOLOGIES
Our website is hosted through Squarespace.
Squarespace and connected services may use cookies and similar technologies to operate the website, provide security, remember preferences, analyze website traffic, and support website functionality.
Where available or required, visitors may be presented with options to manage non-essential cookies.
Disabling certain cookies may affect how portions of the website function.
6. ANALYTICS
We currently use Squarespace Analytics to understand how visitors interact with our website. Squarespace may use cookies and similar technologies to measure website traffic, visits, page activity, and general visitor behavior. We may add other analytics services in the future, and this policy will be updated when appropriate.
7. THIRD-PARTY SERVICE PROVIDERS
First Move HQ may use third-party service providers to operate portions of our business and website.
These providers may include services related to:
Website hosting
Email
Cloud storage
Analytics
Payment processing
Scheduling
Customer communications
Business operations
These providers may receive information only as reasonably necessary to perform their services or as otherwise described in their own privacy policies.
Our current business systems may include providers such as Squarespace and Google Workspace.
Additional providers may be added as our services and operations develop.
8. PAYMENT INFORMATION
If First Move HQ accepts online payments, payment information may be processed by a third-party payment processor.
First Move HQ does not intend to directly store complete payment card information on its own website systems.
Payment processors maintain their own privacy and security practices.
9. EMAIL COMMUNICATIONS
If you contact First Move HQ or submit a service request, we may email you regarding your inquiry, request, project, or other related business matters.
We may also send commercial or promotional communications where permitted by law.
Recipients may opt out of promotional email communications using the unsubscribe method provided in those messages or by contacting us.
Transactional, service-related, or account communications may still be sent when necessary.
10. HOW WE SHARE INFORMATION
First Move HQ does not sell personal information for money.
We may share information when reasonably necessary with service providers that assist us in operating the website or providing services.
We may also disclose information when:
Required by law
Necessary to comply with legal process
Necessary to protect the rights or safety of First Move HQ, our customers, or others
Necessary in connection with a business transaction such as a merger, acquisition, restructuring, or sale
11. DATA SECURITY
We take reasonable administrative, organizational, and technical measures designed to protect information under our control.
However, no internet transmission, website, email system, or electronic storage method can be guaranteed to be completely secure.
For that reason, visitors should avoid sending highly sensitive information through standard website forms or email unless specifically instructed to use an appropriate secure method.
12. DATA RETENTION
We may retain information for as long as reasonably necessary to:
Respond to requests
Provide services
Maintain business and financial records
Resolve disputes
Enforce agreements
Meet legal or regulatory requirements
Information that is no longer reasonably necessary may be deleted or anonymized when appropriate.
13. YOUR PRIVACY CHOICES
Depending on where you live and applicable law, you may have rights or choices concerning certain personal information.
You may contact us to request that we:
Correct inaccurate contact information
Update information you previously provided
Delete certain information where legally permitted
Stop certain promotional communications
Answer questions about how your information is handled
Some information may need to be retained for legal, security, accounting, contractual, or legitimate business purposes.
14. CHILDREN'S PRIVACY
First Move HQ's website and services are intended for business owners and individuals acting on behalf of businesses.
Our services are not directed toward children under 13, and we do not knowingly seek to collect personal information from children through this website.
15. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
First Move HQ is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage visitors to review the privacy policies of any third-party services they choose to use.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy as our website, services, technology, or legal obligations change.
When material updates are made, the “Last Updated” date at the top of this page will be revised.
17. CONTACT US
If you have questions about this Privacy Policy or how information is handled, contact:
First Move HQ LLC
Email: hello@firstmovehq.com
Kansas City, Missouri